Glossary

86 — To mark an item unavailable. "86 the salmon" means stop selling it.

Batch — A day's card transactions, submitted to the processor together. See End of day.

Brand — A marketplace-facing identity. One restaurant can run several. See Delivery marketplaces.

Bump — To mark a kitchen ticket done and clear it from the display.

Business day — The reporting day, which runs from your configured boundary rather than from midnight.

Capture — Taking the money on a card payment that was previously only authorised. The step where a receipt tip becomes real.

Check — A bill. One order can carry several. See The life of an order.

Chit — A kitchen ticket on paper.

Course — When an item should be cooked relative to the rest of the order.

Expo — The station that sees the whole order and assembles it.

Fire — To release a held course to the kitchen.

Gateway — The in-store box connecting your equipment to OrderUp. See Network and the gateway.

KDS — Kitchen display system. Tickets on a screen instead of paper.

Menu group — A container in the menu tree. Holds items and other groups.

Modifier — One answer to a question about an item.

Modifier group — The question. "How would you like it cooked?"

Order — The whole transaction for a table or guest. Distinct from a check.

Order type — Dine-in, takeout, delivery, curbside. Affects routing and receipts.

Prep station — A place food is made. Routing sends items to one.

Pricing strategy — A price rule on a menu group, overriding item prices for items reached through it.

Sales category — What an item counts as in reports.

Settlement — The processor paying out a batch into your bank. Later than the sale, and net of fees.

Split — Dividing a check, by item or evenly.

Sub-group override — A price or visibility rule on the relationship between a parent group and a child group.

Void — Removing an item from a check, or reversing a payment before it has settled.