Hours and service
Three different sets of hours
These are configured separately and are commonly confused:
| Hours | Controls |
|---|---|
| Opening hours | What your public pages say you are open |
| Online ordering hours | When guests can place an online order |
| Menu group schedules | When individual parts of the menu are available |
A restaurant can be open, with online ordering closed, serving a menu group that is outside its window. All three are working correctly.
The business day
Your business day boundary decides when one day's reporting ends and the next begins. For a restaurant closing at 2am, midnight is the wrong boundary — set it to something after you actually close.
Reports, batch close and end-of-day all read this boundary.
Time zone
The restaurant's time zone governs schedules, reports and the business day. It is a property of the restaurant, not of whoever is looking at the screen.
Changing the time zone later moves historical report boundaries. Set it once, at setup, and leave it.
Order types
Which order types are available — dine-in, takeout, delivery, curbside — is set here. A type switched off does not appear on the till.